Wow. On your TV speaker settings, set the Digital Audio Output to PCM. I see by the specs on the model that the old RCA audio out ports have been eliminated and replaced with an Optical Audio (Toslink) out. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Hi, if switch on my tv after about 10seconds the sound will go off. Whew! Please enable JavaScript to ensure you get the most out of the LG site, products, and services. 2. Turn the TV off, unplug it. Check your user's manual to make sure. However, if you go from Atmos to Dolby Audio, it corrects the issue without any need for reset and the LPCM works again. a dvd player and check if it happens when using it. Okay to be clear, your LG will not take a 5.1 audio signal from anything connected to any hdmi port and pass it to the optical out. I unplugged hdmi 1 to clean up behind the telly. Correct, digital optical out of TV is connected to optical 2 input on Onkyo, the Onkyo manual advises that if TV does NOT have audio return channel then need to connect optical, have tried with and without optical connected. Have you tried different inputs, input types or signal sources e.g. Thank you! What is the make and model number of the TV? The cable box on my 75”LG on HDMI port 1 lost sound all of a sudden. (65UK6500AUA). Awaiye Sulaimon. There should, however, be sound coming from the TV speakers. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. With the sound issue isolated to a single input, try these steps: If the issue persists, your TV may require Repair Service. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2021 LG Electronics. oldturkey03 You do want to remove your back and post some pictures of your boards with your question. The most common reason is that HDMI smart device is not showing up in Windows 10 playback devices. Common issues you can run into with LG sound bars include no audio, power problems, remote control problems, and more. If using the VARIABLE setting, then the volume on the TV may need to be increased. After another minute, plug the set back in and press power once. No sound! Yes, just unplugging the power cord from the back and plugging back in works everytime for me. (GMT -05:00, United States of America local time) You could add a soundbar, or you could add some surround sound … 06/19/2020 by When you switch inputs (or use Live TV), is the sound present on any of them? It can be enabled through the use of a technicians remote. I found a reset button in the menu in the sound section, by resetting the sound it seemed to work. The sound for it recently stopped working yesterday feb 20th. Found this site after I got the audio back. 07/26/2020 by It's a lot easier to have some difficult 2. while it's unplugged, power button is located under the LG LOGO on the front, the after that plug it back in We recently purchased an LG Oled 65inch E6T, have had it installed and all seems to be working ok - however we have just bought a sonos soundbar to use with the TV unit, and unfortunately the Sonos keeps saying there is no signal coming from the TV's optical output and therefore, will not play sound from the TV. In addition, the AUDIO OUT jacks on some TVs may have a FIXED or VARIABLE setting. I looked online for several solutions to solve the issue but nothing seems to work. LG. What type of signal source is in use i.e. Is this a harbinger of what we're going to be putting up with on this LG set? Then power on, and hdmi 1 was back with audio. Been sweating the past hour until I read about the hard reset. Select the … With Sound Out set to Internal speakers, no sound will come from the external speakers. Sound Test will only function while using the TV's Built-in speakers. Ifso try using it to see if it happens when listening with headphones in case the problem is with the TV speakers (if you're listening to them and not to external speakers - you didn't say, 07/24/2020 by The tv does not have headphone jack. The most general issue when using an external sound device is making sure the. Go to All Settings -> Sound -> Additional Settings and turn on eARC. If not, go into the TV menu under sound or audio, check to be sure that the TV speaker was not turned off somehow in the menu settings. Then try the other sound out from your TV to a set of speakers etc. Windows 10 - Sound Troubleshooter Right-click on the speaker icon located in the Windows … So I thought was this a sign the whole board was going bonkers? It’s like fever. The absence of audio coming from your TV can be frustrating, but the steps below will help to find and resolve the issue. Video was fine but sound was non existent. What have you tried? Where HDMI-CEC isn’t working properly, you need to turn everything off at the plug and remove all HDMI cables from your TV.

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