Got mail on 27th Dec that need to update the payment method as it did not go through. Ridiculous. Worst customer service ever! I bought a used guitar from them online at a great deal (a variax 500 for $300), and they emailed me a receipt saying it would arrive in 3-5 business days. Top Sellers. Shop by Instrument Expand submenu. 4.6 out of 5 stars. I asked if they could look it over for me & "Set it up." Los Angeles, CA 90020. [email protected]. This will be my last purchase. And I was promised a phone call to update me on any progress on getting someone from their company to communicate with my bank. So I watched my email the following morning, expecting to see the same, "hey, we shipped your order" email as I got the first time. So, I tap into my birthday money and purchase the amp, a cord and a strap. Where’s mine then? Apparently, Guitar Center doesn't like repeat business. This time I decide to call management at Guitar Center. Thanks Ish Guitar team, for this flawless transaction. Shop Guitar Kits Shop Bass Kits Shop BYO Specials. My name is Eric Chaz (short for Czechanski), and thank you for visiting my website. I hope that this business trains their employees better, and that their customer service does not include humiliating grown men in front of other customers. Rated 4.5 / 5 by 19 customers! Most orders are eligible for free shipping! I won't be shopping there again. What a shame! I spend a great deal of time in guitar stores all around Los Angeles but” more, “Caveman Vintage is the best guitar store I've ever set foot in. (800) 222-4700 Talk to an expert! I called the store on 9/10 and was told both guitar models I was interested in were in stock. The store told me it would take another 1-2 months. Original review: Jan. 8, 2021. Good business, great service! Payment Plans! Shop. We sell top brands and all our guitars & basses come with premium setup that our customers love. At least I finally had someone that sounded like they cared even a little. Well. Two weeks later I find out it's on back-order (No notification or anything). – so this is not a diatribe on why you MUST spend good money on … I was shocked. I don’t mind waiting several weeks for a common, low-end $250 guitar, but had I known it was going to take MONTHS, I would have ordered from Sweetwater. Best Guitar Stores in Los Angeles, CA - All In One Guitar, Guitar Center, Neely Guitar Repairs, Old Style Guitar Shop, Sam Ash Music Stores, Caveman Vintage Music, Norman's Rare Guitars, Freedom Guitars, LA Guitar Sales, McCabe's Guitar Shop The dude at the front desk was not very friendly, and looked like he was the kind of person who spends more time each day playing World of Warcraft on his phone, than actually helping out customers (very typical of Guitar Center). Essentially, this 1989 release provides Beck's ardent admirers with a power-packed outing, brimming with memorable melodies, drummer Terry Bozzio's often blistering rock drumming, and keyboardist Tony Hymas' effective synth … Setup & Repair. When I asked why not keeping the old order, they said coupon is its not available anymore and also no coupon applicable on a backorder. Ughh. Top positive review. Although I guess you could say the extended warranty came in handy, it's definitely not worth spending an extra $200 on something that you will have to jump through 50,000 hoops for, while dealing with the worst customer service in the world, just for them to tell you that they can't fix your product. Be the first one to find this review helpful. Everything was great until a few months ago when some water got spilled on it and it started having a lot of internal malfunctions. Largest family-owned musical instrument retailer. Guitar Mill specializes in vintage correct replacement electric guitar parts, 100% nitrocellulose finishes and boutique vintage-recreation guitars.. DELAY DISCLAIMER: Due to the high volume of custom finish and neck orders, we are experiencing longer lead times than ever before. As guitars go, I think this is the best bang for your buck that I've found! Sure, the brand are not that exotic but is chock” more, “I don't know if this place is still open or not. I'm a beginner and Paul walked me through the decision making process for getting my first guitar. Read Customer Reviews of a Product or Service. Those pimple faced schmucks don't know jack. So I call back, even MORE irate. Chrome Guitar Tuning Keys $19.99 Shop Now. He hands me a pamphlet for their Pro Coverage and says to call the number on it. Reviews. I wouldn't have been able to use my card. Guitar Shop represents guitar hero Jeff Beck's return to the scene following his 1985 pop/rock-based recording, Flash; an outing that featured his one time lead vocalist, Rod Stewart. So they had my money, but couldn't even offer me a guess as to when I would receive my guitar other than "Maybe in a month or two.". Electric Guitars, Acoustic Guitars, Guitar Amps & Guitar Accessories. It doesn't bother me that I had to ship the keyboard up to Buffalo to get it fixed, what bothers me is how Guitar Center had absolutely no interest in taking care of the situation or helping me out. Now I have to pay a lot more for a worse guitar (a variax 300 for $400) because the deal on the one that they actually didn’t have (again, even though it was posted online, they sent me a receipt saying it would arrive in 3-5 days, and hadn’t notified me of anything else by the time I checked on the order 2 weeks later) was once in a lifetime. I wait, and wait, and wait, and wait. 4.6 out of 5. Whether you're a new guitarist buying your first beginner guitar or a seasoned guitarist adding another guitar to your ever-growing collection, we're here to help you navigate the vast array of choices you'll find on these pages. They claim they'll get this handled, and like a sucker, I believe them. Fuck Guitar Center and Sam Ash! But then, I got angrier as I drove. I told the guy that I'm checking on an existing one, and just wanted to know why it was taking so long, given the fact that I sent this product off 5 weeks ago. WRONG. We then arrive at GC, in the middle of a great conversation, looking to buy an amp. I did local research for guitars stores in my area” more, “The Guitar Center is the best guitar store in Los Angeles, CA, with great prices, knowledgeable” more, Serving Los Angeles and the Surrounding Area, “The absolute greatest!! I found from a Facebook Marketplace posting that seem to be quickly taken down. To my relief, I remember that I had purchased Guitar Center's garbage Pro Coverage extended warranty when I bought the keyboard. I bought a used guitar from them online at a great deal (a variax 500 for $300), and they emailed me a receipt saying it would arrive in 3-5 business days. The front door was locked but luckily a group of people…” more, “Offering Custom Guitars, Private Guitar Lessons, Guitar Repairs, Guitar Restorations, Guitar Sales, Manufacturing Guitars, Violin repair and restoration, Strings, Accessories, Band…” more, “Beginner here but this place was perfect. We were established in the early part of 2016 and are located…” more, “Came here a couple weeks ago with my dad. 15% off Qualifying Orders $149+ with Code: PRESDAY or Call 800-449-9128 for phone-only deals. That's not a lot to ask, honestly...and it would save MY money from leaving MY account wrongfully and having to initiate a CHARGEBACK. The guitar never arrived so I checked my order status and it had been updated to “backordered.” I called Guitar Center customer service and they said the guitar no longer exists and they don’t know what happened to it, but they refunded my card. I check this morning. AIO Wolf Guitars. Cybercriminals are keeping pace. We’ll start sending you the news you need delivered straight to you. Please let me tell you a little about my business and myself. My boyfriend and I had just walked in having just spent a lovely hour shopping in a different store (where no employees were masked or policing their customers). When I called them to give another card, they started the whole thing as if its a new order and removed the coupon. Apparently now I am customer support and have to chase my own problem. So now I'm nuclear mad, but driving...decide to go to a local music store. My boyfriend was immediately accosted for not wearing his face shield correctly, and when he didn't immediately comply to their wishes, he was asked to leave, in a rude and forceful manner. I was told "no" and in fact, would have to purchase yet another bass AND once the shipped bass arrived, apply for a refund, and wait 3 to 5 days for the refund to process. Rewards Blog Help. Read Customer Reviews On Facebook. Instead, I got a duplicate email that said I had received my guitar. Allparts Jaguar® Neck $140.00 Shop … www.guitarbitz.com. Once I clicked on it, it said that most repair are able to be performed within 5 to 7 days and that they will let me know once they are shipping the product back to me. I guess that was a lie, because now they say that the parts don't exist. My hubby and I” more, You can request information from this business, Serving Santa Monica and the Surrounding Area, “This is a great guitar store, even though it's a little far from my home in the San Gabriel Valley” more. I’ve even added another one to my “cart” expecting a back-order warning before paying, but nothing. As a former professional musician and current studio owner who has spent tens of thousands of dollars at GC throughout the years, this store has lost my business to Sweetwater or literally anywhere else. TRY ANY GUITAR AT HOME FOR UP TO 45 DAYS, RISK FREE. Unsubscribe easily. I had them order one of them for me and was told it would take 3-5 days. Eric's Guitar shop is Located in the Sound City Center. It was a long wait, unproductive and I was told to call the store and figure it out. The Best 10 Guitar Stores in Los Angeles, CA. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. That phone call...I know, super shocking. Came in the next day only to be told that they "both" must've sold out (In 24 hours). Last on our list is this Jackson JS22 Dinky, which is an archtop, electric guitar. They’re baiting people into buying online with false claims of being in stock. Excellent. No phone calls. No explanation. Shop Guitars, Bass, Drums, Amps, DJ, Keyboards, Pro-Audio and more. ... Why Shop With Us? This place is a small, independent…” more, “Five stars for LA Guitar Sales! “came here to have a guitar ordered used from Wa.for my sons birthday.dude told me it couldn't be ordered for another month after I called yesterday and another guy said it could!…” more, “Diamond Music Exchange is a Family owned business, Specializing in Accordion's, Acoustic guitars & Band and orchestra gear!” more, “From the moment I called David on a referral from Taylor guitars I knew I came to the right place. Definitely the best guitar store in Los Angeles. Reviewed in the United States on January 11, 2019. Just received my guitar and it's 100% like the description. Biggest consumer mistake EVER. I'd think they'd be cultivating consumer relations, not kicking them in the face... Oh. Established in 1924. 5 star 75% 4 star 14% 3 star 8% 2 star 1% 1 star 3% Guitar Shop. I ignored it. Our award-winning content is viewed worldwide by millions of guitarists and bassists. The tech was busy, so another employee pretty much just tuned it (Like 2 steps down btw). Those who have written good reviews aren’t real customers. Yet, I've been level-headed, never once cussed at anyone, even not blamed the person I speak with. I couldn't figure out why he was acting so strangely when he locked my case before I even had the chance to touch my new guitar. They told me 6 weeks ago that the parts have been ordered and are on their way. Filter by: Filter by: Mr Christopher Turner 2 reviews. by Jeff Beck. Sadly, I wouldn't recommend them anymore. I appreciate how you could arrange the international shipment also, and REALLY looking forward to buying you more guitars in the future. I will no longer shop here. Guitar Mill is a full service luthier shop operating out of Murfreesboro, Tennessee. Until I get a CANCELLATION of my entire order?!?!? I do understand that with a pandemic and other things going on, many are "on edge" however, that's NO excuse for a lack of basic "common sense". Another whole week goes by and I haven't heard a damn thing. ...But guess what else I STILL haven't gotten 2 hours after promised it would come?? Guitarbitz Guitar Shop Reviews 1,705 • Excellent . I go to pick up the guitar from the store and was treated like, "Here, take it and get out!" Write a review. If they don't accept coupon which is their's anyways, then why they took the order on first place. Check out reviews from people who have become part of the Eastwood story. Apparently the closest Pro Coverage repair facility was in Buffalo (I live just outside of Nashville) so I was going to have to ship my keyboard to New York. No wonder it's getting bankrupt. I expect better from a place I have spent thousands of dollars at. Such an unprofessional company. For more information about reviews on ConsumerAffairs.com please visit our 533 S Western Ave, #A. Seriously??? VERY DISAPPOINTED IN GUITAR CENTER, I'LL NEVER BUY ANYTHING, ANYTHING FROM YOUR COMPANY AGAIN, I'm sure you all know they're not cheap, this is WRONG what they're doing.... A few years ago I purchased a Yamaha CP4 Stage Keyboard from Guitar Center. So...another LIE and DEFLECTION. Customer Reviews. Copyright © 2020 Consumers Unified LLC. 0. I purchased a ukulele from Guitarbitz through Amazon. Choosing the perfect guitar is a big decision.

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