The SRX’s headlights have weather seals that may erode prematurely, which may allow moisture to enter the headlight casing and cause the bulb to flicker, dim or burn out entirely. It's such a safely issues reading many message boards on other owners having concerns driving at night with one headlight being out until the repair is made or issues are fixed with this problem. The headlights and dashboard lights have started to flicker on and off. Now they say my claim was not approved because I didn’t have a claim for. Fax from independent organizations.. consumer reports, nhtsa..etc bonafide, independent factual organizations. The vehicle was taken to a dealer, but was not diagnosed or repaired. I made an appointment with the dealer (had to wait one week to get it in to service). The consumer stated there was also a malfunction with the keyfob. This happens regardless of speed, turning, or electronics turned on. I have a 2011 SRX. Something as such an cars/trucks, bulbs or headlamp housing design shouldn't be such a issues on only 6 year old vehicle. At random times while driving, while in park, and just after startup, all dashboard gauges, lights, and power goes out, headlights turn off, but the engine still runs. Due to Covid, my dealer said they extended the date to June 30, 2020. It was dated August 14, 2020. By doing so may void warranty repairs. Don't need script and Lua any more! Tl-the contact owns a 2016 Jeep Grand Cherokee overland. The vehicle was not repaired. The dealer told me Caddy had also had issues with this screen, there was nothing they could do and replacement would be $1300-ish. . I am 52 years old and there has been at least one Cadillac in my garage for a good number of those years. Cadillac’s handling of this matter, which has already been adjudicated and liability determined, disappoints me greatly. Another person drove the vehicle at night and asked if the headlights were even on as they don't illuminate well, even worse in rain. Automatic transmissions are intended to simplify driving itself by using a more-complex design. I am disgusted. The plant making them has been shut down due to Covid. Tl the contact owns a 2005 Jeep Grand Cherokee. Memory seats no longer work, therefore causing my seat to be out of whack and I can not sit right. the fact is that general motors is incorporating cheap subpar Chinese parts for many of this vehicle engines and other components. According to Jeep forums online, this has been a known safety issue in Grand Cherokees. Keith. Additionally, the light projected from the high beam was improperly focused to the center of the vehicle. and rewired would indicate faulty wiring in the first place. We are also looking for an experienced forum moderator to join our team. However HID are 1) in stock but 2) are $3600. Took our 2011 SRX (39k miles) to dealership for a quick check for headlamp moisture/leakage. The manufacturer was notified of the failure. The dealer change out the headlights and charged us $917. Blub which cost over $99. I had a form for reimbursement from the first time I was reimbursed for the two headlamps. This occurs on average of about once every 4 minutes of driving with the headlights on. If I do not have the headlights replaced how will it effect my trade value? Bye Falecia. lol, I never received the letter. And GM wonders why they can’t sell cars anymore. when you have a common problem and want to sweep it under the table,some customers will try another automaker till they get disappointed by them and then maybe by the time there 80 they make there way back to you. These headlights are very dim and should be considered dangerous. They might be fine in a city with street lights but on country roads the low beams barely light the road and the spill into the ditches do nothing but light the edges. See Fuel Filter Replacement. The manufacturer was not made aware of the failure. Without a formal fix or recall, 2010-2015 SRX owners will have to continue to grapple with flickering and/or dim headlights. The automatic headlight system can be bypassed at the light switch. Turn Signal Bulb Replacement. The vehicle was taken to elgin Chrysler Dodge Jeep ram 1010 e chicago st, elgin, IL 60120 (847) 697-0900 where they informed the contact that there was no failure and she was at fault. Am on hold waiting for a supervisor-Just furious. When I stopped, with car still running, windshield wipers began working as though on intermittent. . Called the dealership – they don’t care, called Cadillac # on the letter… the woman I spoke with said something I could not clearly understand – when I requested she repeat it – she hung up on me. While driving on the freeway, lights began flashing on dash, occasional lurches from transmission, one headlight goes out at night. For all other products, please contact Customer Care . The # on the form is getting me no where and I have not gotten any letter denying my request. Also, it looks like a piece of junk mail and could easily be overlooked. Welcome to Car Smart Automotive “Highest quality service available, backed by a commitment of excellence in customer service.” From basic tune-ups to major transmission overhauls, our auto repair shop is the solution for your car's needs. I had headlight issues with my 2010 SRX to the point I told my wife not to drive it at night. I asked for $750 total for my trouble. I have a problem with my BMW 1 Series 116i 2011 model, I removed the battery there after the car stop indicating, electric window stop working, the headlight switch is no longer working, interior lights not working and when you put the key on ignition to start it automatically switch on the headlight. Ihave seen multiple Jeep gc in the street with the same problem. The weak headlights are a huge concern this time of the year because deer are a very real hazard in my area. It Still Runs is your ultimate auto resource, whether you rotate your tires or change your oil. Fuel Injector Replacement. Don't drive a lot at night, but when I do the headlights to not illuminate well. I’m sure COVID slowed everything down…. Had the same problem with my 2009 corvette. Suspension problems… all problems of the 2004 Jeep Grand Cherokee . Engine stalls and doesn't start at times. 99oem and $300 at the dealership just for blub part plus labor. Me too . Same. Something more needs to be on the dash when lights are in the off position at night. To brine above.. Does anyone have the contact number for this administrator? The wheel well is where that is and water collects there when the sunroof drainage is clogged. Where did you get the form to send for reimburstment. The contact stated that the part was not available. I talked to them last week and the lady said “we are a 3rd party administrator not Cadillac” and that they had been delayed due to Covid but that they would start issuing checks “soon”. It's both useful and empowering to know how to fix your own car. How great of GM/Cadillac for being a stand-up corporate citizen and shouldering their responsibility in this matter [sic]. One headlight is out but isn't and causes my bright to be on at all times. Jeep Grand Cherokee owners have reported 134 problems related to headlights ... Consumer writes in regards to defective automatic headlight feature. Step up, issue a recall, and put your problem to rest. The contact owns a 2018 Jeep Grand Cherokee. Tf. Thank you In-Game Automatic Pop-up Headlight ready! I need to fix the problem of night driving as quickly as possible, with or without Cadillac’s assistance. I didn’t have the out of pocket for the additional $1,600. Just because your car is old doesn’t mean it’s outdated. With the sketchy mail service these days who knows when/if we will ever see the reimbursements. Not anymore than any other manufacture. But every morning it would do that then sort out. The contact noticed that the headlamps were overheating. I pressed the "panic" button on the key fob and it stopped. Genesis replaced the transmission and it went away… GM would simply NEVER do that and that’s why they’re failing. When I pulled over. The lights we are receiving are the same ones that were original. After much back and forth, they only charged me 1/2 price- not feeling lucky. I think GM is telling the world they are making up for their goof on our car, but GM are liars. The contact stated that while the vehicle was parked, the contact discovered that the headlights covers was cracked. I doubt it will work this time but you never know. For around-the-clock GM news coverage. The cost was 1414.34, which I paid on the day of replacement. I received the same letter, had mine replaced on 3/3/20 and sent in to Cadillac called to confirm receipt-confirmed and followed up 2x since. After about 5 minutes, the headlights began flashing and horn bleating as though emergency. Hyundai is the #1 towed vehicle in america that is a fact. Got my letter in mid-March 2020. LIARS. We'll send you one email per day with the latest GM updates. See See When I pull over and turn the car off, it will not start. Lights worked great, I thought that was the end of it. The vehicle was not repaired. I feel this is a very dangerous and scary situation that should never happen!. Have sent info to newspaper answer man to see if he can get an answer. The most recently reported issues are listed below. The first LED work headlight that I am going to suggest to all kinds of workers is the Cobiz 18650 6000 Lumen LED Work Headlight. Need new Automatic Transmissions, Automatic Transmission Components, O-Rings and Seals, Torque Converters and more? Issues switching between modes. Called the dealership – they don’t care, called Cadillac # on the letter… the woman I spoke with said something I could not clearly understand – when I requested she repeat it – she yelled something inaudible and hung up on me. Am on hold waiting for a supervisor-Just furious. I didn’t have the out of pocket for the additional $1,600. ; Automatic Cord Rewind: Wraps 25’ cord with a push of a button for hassle-free storage All-floor Powerful Cleaning: By turning the 5 floor selection dial, this versatile vacuum cleaner with 12. Money Dawn, same thing here, said it didn’t have proper documentation. Fayze Haira on October 07, 2019: Dangerous! Unfortunately, this is how we pay the bills and our authors. They only give you a 3 month window to get it done or you are out of luck. My dealer wanted a $500 deposit to just order the headlights and said it could possibly be more than the $1600 Cadillac is willing to reimburse. In addition, the driver's side headlight failed to illuminate and was burned out. We welcome your submissions. I was a past Cadillac SRX owner that tried working through my local dealership for a fix to this problem. Running Light Problems. Your email address will not be published. 56. Chrysler should beware of this issues in their trucks and offer recalls if known problems with the design or wiring. Is there a reca? I also had to pay upfront for the replacement lights. The headlights were not replaced, but the engine noise was remedied; however, the noise recurred. The remaining bulb on the headlight did not provide enough lighting for the contact to see on the road. This is substantiated by all the complaints for the same type of problem. When I did call back,2 months later they had no documentation and said there was no reason they would have touched the screen. Subscribe to GM Authority for more Cadillac SRX news and Cadillac news as this story develops in the coming weeks and months. I was so disgusted that I traded the car and will never purchase another Cadillac of any kind. – Set up convenience entry / automatic adjust of steering wheel / seat – Show speed in center display – Delay settings for headlights / lights after car is locked When Korea makes a better car and puts GM out of business THAT says something about us. Call the 800 number and speak with a representative. ($500-600 out of pocket). I have attached an image of the low beams while vehicle was parked. Motor Trend has a long term Genesis G70 in service that made transmission “clunks” on the guys driveway… then the software eventually unscrewed itself and it got better. The outage lasts from 2-30 seconds before every single warning light will illuminate for a few seconds, or flicker on and off, and then return to normal. Make $60k-$80k per year doing what you love. We know, advertisements are annoying and slow down the internet. Much the same experience at our dealership in Des Moines. Thank goodness for the fog lights or I would be driving blind at night . I got my check the same day, August 17. Just doesn't make sense a newer type of truck only 6 year old having such a type of issues in dealing with replacement of headlamp bulb which when new doesn't work. Headlight Dim or Dull. Nearly a year later, GM Authority and its sister site, Cadillac Society, continue to receive messages and emails from Cadillac SRX owners complaining of the vehicle’s faulty lights. The message on the phone stated that reimbursement would be made August 1, 2020, if your paperwork was approved. They are known for the famous light switch motto, Dim, Flicker and OUT! Buy the Venom X15 Pocket Rocket Christmas gift idea for kids and adults. The failure mileage was 28,000. Then I was told I waited too long and did not have the proper claim form. On a fixed income. They want a signed release by May 29, 2020. all problems of the 2007 Jeep Grand Cherokee . The picture doesn't do justice to how crappy these lights are when driving. all problems of the 2005 Jeep Grand Cherokee . What they should do is have a recall. This stupid letter that expects the customer to lay out $1600 and then be responsible for submitting the correct paper work along with having to wait two or more months to get your money back is stupid. They were working with their own mind. Edmunds' expert review of the Used 2018 Ford Edge provides the latest look at trim-level features and specs, performance, safety, and comfort. Most Asian cars like American brands have many Chinese parts. © COPYRIGHT 2021 POWERED BY LSX V8 ENGINES, LOVE & REVERENCE. That same month, GM settled in a separate class action filed over the same issue, agreeing to reimburse certain SRX owners who had paid out of pocket for headlight repairs. Mine is a AWD Premium with bi xenon headlights. My 2010 cadillac srx has had the same problem. The comment section on our original story regarding the Detroit lawsuit is also a constant stream of owner complaints. While driving various speeds with the headlights illuminated, the headlights ceased to function without warning. Dealership called to say “You have THE MOST EXPENSIVE headlamps we’ve ever seen. We only have until 5/28/2020 to get your letter in, along with the bill from the Cadillac dealer indicating costs and labor. If your automatic transmission isn't working efficiently, you may slip in and out of gear while you're driving - ultimately ruining your ride's performance. It has now been 4 months and I would like to know when I can expect reimbursement, I understood it to be July 1. My dealer said they might last another 6 years, just so you know. We deposited it. The manufacturer was made aware of the failure. Tl the contact owns a 2017 Jeep Grand Cherokee. Hyundai has had their share of class action suites as well, look it up, most all auto manufactures have! to virus. Then received the letter which was extended to end of June due to the pandemic. The vehicle was taken to jamieson motors inc (115 us-2, chinook, mt 59523), and was diagnosed that the headlight assembly needed to be replaced. 6"-wide cleaning path can make hardwood floors, tiles, carpets and area rugs free from pet hair, debris and dirt I now have a headlight burnt out and the dealer insist its not covered under warranty. 00 to replace. What a disgrace to American ingenuity and power. I have already paid for the lights and he said because I had paid for them, I was eligible for reimbursement. I am retired from general motors, and started my career at Frigidaire division in 1972.. transferring to D-Max engine plant and after that I worked at moraine assembly producing the trailblazer. statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee. Both times it happend when I started the vehicle to leave a family member home at night. Some say they cannot drive their vehicles at night due to the reduced headlight performance, but Cadillac’s warranty would still not pay for a fix. I have a Cadillac SRX lights don’t work have and extended warranty and it will not cover the lights. The vehicle was taken to straub automotive Chrysler (1502 wheeling avenue, glendale west virginia, 26038, (304)-845-6750 to be inspected. I had no idea, while driving on the freeway, if both headlights would suddenly go out (it was night while I was driving) instead of just one, transmission damage may occur (what was causing the lurching?). . The history that you are referring to is something you are trying to falsely create. Saved 1250.00, but it’s a lengthy process, not terribly difficult just tedious. The contact stated that the led portion of the headlights flickers out when the contact was driving at night. Not good for my older wife. Now that i know there are more than just mine they need to call for a rebate its about $2000.00 to get them fixed I don’t know that kind of The manufacturer was made aware of the failure and provided a case number. Another indicator of a faulty automatic transmission is large quantity transmission fluid leaks. (FYI: Reimbursement deadline extended to June 30, 2020; may be extended again – not confirmed.) That’s what I’d like to do as well; contact the attorneys as I’ve already spoken to all the GM numbers I can find. Big bill to get all that fixed and no offers to repair at discounted price due to poor design. That dealership could have seen 30 other corvettes with that problem,but if that particular advisor has not written up any of those people then he is most likely not going to know unless one of the others is talking about it. I just paid an arm and a leg to get my liftgate motor replaced. Does anyone have suggestions? The manufacturer was not made aware of the issue. The 2006 Toyota Sienna has 1339 problems & defects reported by Sienna owners. The engine sizes vary […] Usually a bad or failing headlight switch will produce a few symptoms that can alert the driver of a potential issue. Yesterday, August 17, 2020. Buy online, pick up in-store in 30 minutes. Have had repeated failures of headlight bulbs on 2014 Jeep Grand Cherokee with bulb cost alone ~$250 per bulb. Exactly four years ago I purchased a new Jeep Grand Cherokee limited. the turning signals worked but headlights went out and wouldnt come back on, this has happened a few other times but when I had the autoshop look at it they couldn't find a issue? They do not light the road more than maybe 30'. Hello, this cover is a modification of the headlight lava cover of citroen c8 which does not fit well. They can send you another release form. Car Maintenance, Repairs, & How-Tos. Just called today only to be told they were sending me a letter as I do not have proper documentation!!! This is a safety issue. I paid for replacement bulbs 2 x totaling $1,000. That is not factual with regard to needing an extended warranty, that is just your opinion. Who did you call. When accelerating, a malfunctioning automatic transmission can also cause transmission lag. $2876 for both assemblies. I ASKED FOR MY RELEASE BACK – OF COURSE THEY REFUSED. Driving with highbeams now so the road will be illuminated. all problems of the 2011 Jeep Grand Cherokee . Any idea how long that takes?? Problems with brake lights ... 54. I don’t even get a call back about the reimbursement and really need the money since business shut down. I have spoken to numerous Grand Cherokee owners and this is a common problem with a price tag of over $400. My mother if she had a choice, would refuse to drive it at dusk or later. To the gentleman who proclaimed Buick the premium GM line, i hope you enjoy your Buick, but you are not living in the real world. While going through paperwork I found d the letter it was expired and they would not fix the light would not even answer my text . See Any help is appreciated. They can’t tell me when they will be in. Unfortunately, I do not have the paperwork with me as we moved recently. Fuel Injector Test. was told I should receive check around 8/14/20. I ordered replacement glass on Ebay and replaced myself. Private version game can update to 1.0.1180.2. I went back to the mechanic who fixed my headlights and they read the expectations and they gave me the paperwork. Prove it.. where is the data? 1983 Toyota Sprinter Trueno 3DOOR 1600GT Apex (AE86) [Add-On] Edit & Convert: FreedomGundam Model from: Grand Theft Auto San Andreas/Gran Turismo Sport/Assetto Corsa Thanks for mrwallace888 adding texts and realistic handling data for AE86. Still waiting on letter. Thos is the second time that I have to replace the driver headlight. Problems with headlight / tail-lights / signals bulbs. The consumer stated there was also a malfunction with the keyfob. 108 years later and this is what G.M. We were almost 1/2 way home before I realized it was under the screen and couldnt wipe off. It will be $3,500 to replace them.” Really??? The car has been great, but this is turning me off. Fuel Injection. The failure mileage was unknown. I have a 2015 SRX I have the same problem If anyone gets any updates please let me no. Quick note: this article misstated the cap on each headlight. I didnt even know my headlight was out. We would love for you to enjoy our content, we've worked hard on providing it. Sounds as if Lucas of England made these headlights. Apparently Cadillac has all the customers they want. They checked it out and said they needed to order a part and gave the Jeep back and would call when they had the part. This is a serious safety issue, especially living in rural mountain area. I would expect this from Hyunda, Scion, Ford and other makes that cost $20k brand new, but not from Cadillac. I drove a few miles then everything began going crazy again. My parents have a 2016 Jeep cherokee and have the same issue. See “I ended up spending $2,000 to change both headlights. I just ordered (and paid) for mine too which are on back order. My 2010 cadillac srx has had the problem with the headlights sense I bought it looked for a recall no they don’t have one I just found this article to night. The Silverado has also had class action lawsuits. Buy at Advance Auto Parts and get the quality parts you need. It is my understanding the lawsuit reached a settlement to send these letters out and the customers would have to fix on their own and submit for reimbursement. Haven’t done this yet, still hoping for recall. Then I get the kind letter from GM promising to reimburse up to $1600 even if you had already replaced the lights. Thinking it was a simple blown bulb I brought it in to the dealership where I bought the Jeep less than 2 months prior. I ordered replacements through Amazon with the same results. You Tube has some good videos on how to replace. The contact stated that the driver's side headlight was inoperable. The dealer and manufacturer were not notified of the failure. Next place I go is to CPSC to lodge a safety complaint and then to Consumer Reports. The approximate failure mileage was 75,000. I had a Ford with this same issue and they fixed it beacuse it was a safty issue as it was a infernal motherboard issue! They were ho-hum about it, Have you received parts and or reimbursement yet? The failure mileage was 32,000. Lifetime of bulbs is far far below that of bulbs for other model cars (not Jeeps) I have owned in past and currently own. The contact owns a 2011 Jeep Grand Cherokee. They said it would be $1500+ to repair and would not guarantee to fix the problem. Timing chains, warped heads, turbo charging issues.. the list goes on and on. Automatic headlight dimmer not sensitive to oncoming cars. Make sure this fits by entering your model number. all problems of the 2013 Jeep Grand Cherokee . The contact stated that the light produced by the low beam was inadequate to see while driving at night. Shut off. The dealer informed the contact that an unknown headlamp unit needed to be replaced. I am waiting as well for a headlight reimbursement. They said not only was it not a blown bulb but that my entire front light had to be rewired. If you no longer own a General Motors product and now decide to go with a foreign brand company, then why are you here? I have the dim headlight issue on my 2010 Cadillac SRX. Over the next 2 months the smudge began to encompass the entire screen. Had to drive with fog lights to make it back home. The adhesive dissolves and makes the leather bunch up. This is extremely dangerous because I never know when it will happen, it could happen at night on a heavily trafficked street and I lose all power and lights!. The dealer courtesy Chrysler Dodge Jeep ram 440 28th st se, grand rapids, mi 49548 (888) 497-0049 stated that the housing system was fine but the led portion malfunctioned and kept burning out. Please help. There are no cracks or open sources for water to enter. See You can also subscribe without commenting. 1985 Toyota Sprinter Trueno GT Apex(AE86) Pack [Add-On] Edit & Convert: FreedomGundam Fix: Rasputin Model from: Grand Theft Auto San Andreas/Forza Motorsports 4 In-Game Automatic Pop-up Headlight ready! Should you get tired of it the warranty defaults to 5-years for the engine warranty. When that did not work they contacted Chrysler and got a technician who advise that the headlights were the problem. The contact stated that the high beam and low beam headlights made it difficult to drive at night. But the game version need 1.0.1032.1 or above. I bought the lights through Amazon & along with a friend replaced them myself – several days – quite a job. all problems of the 2017 Jeep Grand Cherokee . The front headlights and all interior electronics including lights, gauges, radio, etc. We have an excellent service manager and he made sure we got ours replaced by the deadline as detailed in a recording on the telephone number received in the original notification letter. Driver side headlight has condensation. In addition, when fueling the tank and attempting to drive, a knocking noise was heard from the engine. Tl the contact owns a 2015 Jeep Grand Cherokee. Nobody else had this problem No they would NOT warranty it. I submitted my claim on June 30,2020, sent by certified priority mail. Please whitelist our site in your adblocker, refresh the page, and enjoy! How is this possible on a truck less than 2 years old? I have own GM cars all of my life and have been a dedicated GM buyer. By now I am ready to sell this poorly built and sourced vehicle. As for the Cue screen, eventually you may see it crack all the way through, it’s a known issue. The contact stated that there was a burning odor detected from the front of the vehicle. I did not know about the situation and missed the dead line so I am just screwed now. See Took it to the dealership and they decided they should be order new headlights. Bi xenon hid headlamps Jeep Grand Cherokee passenger side headlight issues with design and expensive repair after 6 years as owner of this type of truck. Sometimes when driving at night with the bright lights on and you pull the lever back to dim them to oncoming traffic the headlights turn off too, literally leaving you in the dark. attached is photo of the headlight out and bumper damage. I've seen this in Jeep vehicles as an example. If the headlight switch fails or wears out it can cause problems operating the headlights. What about the 2016 model year? Other electrical problems: a radio/HVAC display that comes on and off when it wants to, blinker noises are faint if not heard at all, headlight low beams keep switching to high beams even after a light bulb and socket change, and more. Which I feel it is a problem with the design cause of all I have read about. all problems of the 2016 Jeep Grand Cherokee . Google it.. and see how many class action lawsuits have been filed against GM products. The tree line is about 10 yards away. We need to get proactive to force GM to issue a formal recall.”. In the process of trying to get this resolved. I have had to replace these headlights 8 months ago now this. What I have seen is that some owners inadvertently turn off the auto lights, and think they have lights on because they can see where they are going, but they lack any rear lights because the lights are not technically on. GM has a history of reneging on its warranty..not just Cadillac but the Chevrolet brand and all other brands under the GM umbrella. I did everything I was told to do right before the pandemic hit. You pay UP FRONT (yes, letter said so) and you can expect to pay more (over the allocated $800/headlamp) and wait (a long time – 1-2 months) for parts.” I have ZERO faith in this dealership but it is the only game in town. Takata recall leather on the dashboard comes loose, I've taken it to Jeep to repair and it happend again. Long story shorter…I haven’t heard from GM since giving them the updated paperwork. GM can kiss my ass, next car is a Lincoln! I was under the impression that liability had been proven in a court of law. ...I didn't design it myself, the stl file is the right cache, mirror it to output the left. My headlights are not working. The premium brand is Buick. Then they reversed the deposit. ?” brand produces…And of course the 8L45 and 8L90 8 speed automatic transmission..and the CUE delamination and………………………….. if you think GM is the only Manufacturer that has had this condition think again, If you care about keeping your customers take care of them if not ignore them and seek new ones if it is a supplier provided part they may be able to get some relief from them, I did receive the Cadillac letter right soon after I had already purchased aftermarket headlights and was paying to have them replaced however when I read the letter and filled it out signed it and requested a reimbursement I think I probably relinquished my next two grandchildren according to that.

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